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Employee feedback in the past was often limited to the yearly performance review. However, changes in employee expectations mean more organizations are providing regular feedback to their employees – and those that don’t are considered outdated and uncompetitive[1]. There are good reasons underlying this change - research has found regular feedback to bring a multitude of benefits to the organization. It has also been found....

It’s the age-old question that comes back to nature vs nurture – is leadership something you are born with, or is it something you can develop? Research estimates just over a third of leadership behavior can be attributed to genetic factors[1]. This supports other in-depth studies which have found stable personality traits (e.g. sociability & conscientiousness) can be predictive of leadership emergence[2]. ....

In an era defined by declining trust in institutions (e.g. politicians, banks, government), we seem to be maintaining comparatively strong trust with our leaders at work. The Edelman Trust Barometer found that 75% of people globally trust their employer to do what's right. Whether or not this trust is misplaced remains to be seen, however the importance of trust between leaders and their employees within organiz....

Over the last few years the worrying statistics that keep coming out of the large research companies is that the majority of organizations are not opening up leadership development and training to employees below the executive suite. Currently only 5% of organizations actively develop and invest in leadership capability below the executive leadership team. What is exciting is that the executives that do invest in leadership development....

Once an individual has completed a 360 survey it is recommended that their manager conducts a debrief session in order to facilitate the development of an effective Leadership Action Plan. 360 feedback surveys are one of the most powerful self-development programs for experienced and aspiring leaders, but to be most effective the self-respondent needs to take ownership of the survey data. The role of the debriefer is not necessarily to coach t....

The imperative outcome for any 360 feedback process is to help individuals identify their strengths and development areas within an organization. When done correctly it can also open up trust within a team and create a culture of accountability. In order to make the most out of 360 leadership surveys you need to ensure that there is quality data being received.  This all starts with an effective method to facilitate feedback. The design o....

What is 360 Feedback? 360 degree feedback is a process that allows employees to get reviews from their colleagues. The process involves managers, peers, direct reports and in some cases clients completing a questionnaire which evaluates areas such as leadership, people management and execution. The 360 feedback surveys are given confidentially and anonymously and the evaluation lets an individual receive an analysis of how others perce....

It is a reality in business that senior managers want to, and should make sure all their business operations are producing a positive Return on Investment (ROI). This requirement should also include the people in which the company invests its time and money to hire, train and develop for the growth and success of the organization. Over the years, as more companies began seeing the importance of effective leadership, their investment in leaders....

Improve the leadership capability of all first time people managers Moving from an individual contributor role into a team leader role and taking on more leadership responsibilities can be a daunting experience for some. The key change is realizing that the team performance is more important than your individual performance. For most people, their initial leadership attributes are mirrored off past and current managers. This imitation ....

In a recent study by Gallup on the State of the American Workforce, Gallup estimated that “disengaged employees cost the USA between $483 billion and $605 billion each year in lost productivity.” This quantum of lost productivity would be relative on a pro-rata basis to all western economies. $605 billion is a staggering amount in anyone’s language, especially when it equates to $4,800 per full-time employee, but the great ne....