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Emotional Intelligence: What is it, and why should we measure it? IQ vs EI Until recently, many companies relied on IQ as a gold standard measure of success. Employees and leaders with higher IQ were considered to be more successful, intelligent, and a better hire, and to an extent the evidence supported this[1]. However, many are now realizing that IQ is only a part of the full picture. With the turn of the century, in....

Earlier this year, the World Health Organization classified Burn-Out as an occupational phenomenon resulting from chronic workplace stress. The phenomenon is characterized by the following symptoms[1]: Feelings of energy depletion or exhaustion Increased mental distance, negativity or cynicism toward one’s job; and Reduced professional efficacy This has detrimental effects on both the employee&rsq....

Employee feedback in the past was often limited to the yearly performance review. However, changes in employee expectations mean more organizations are providing regular feedback to their employees – and those that don’t are considered outdated and uncompetitive[1]. There are good reasons underlying this change - research has found regular feedback to bring a multitude of benefits to the organization. It has also been found....